Trails of Indochina Medical assistance 24/7 Hotline

Evacuation with medical escort

Medical evacuation coordination with a qualified escort and planned support throughout the journey.

Enquire about evacuation with medical escort
Medical and ground personnel preparing a stretcher beside a helicopter

What it is

Medical evacuation can be considered when a patient needs to reach another facility or return home with medical support. Trails of Indochina coordinates the travel arrangements, ground transfers and handovers with the referring and receiving teams.

A qualified medical escort can accompany the patient when the agreed plan calls for one. The treating team advises on the patient’s ability to travel, and the aircraft operator or airline confirms the approvals, equipment and staffing it can accommodate.

Who it’s for

This service supports insurers, assistance companies, hospitals and families planning onward travel for a patient under the guidance of a treating team. The initial enquiry can come from a case manager or a family member.

When you contact us, share the patient’s current city, the intended destination and the name of the coordinating hospital or insurer. We can then establish who should be involved and how to share sensitive information appropriately.

If the traveler will be met by another team after arrival, share that team’s coordination contact when you have it. When a companion plans to travel, tell us early so we can check passenger arrangements with the operator and coordinate any separate onward pickup.

How it works

  1. Identify the teams involved

    We confirm who is coordinating the case, which teams are responsible at departure and arrival, and whether the receiving facility or destination has been agreed.

  2. Check the travel arrangements

    We coordinate with the treating team and transport providers to check the proposed route, timing, medical escort requirements and any travel or access approvals.

  3. Confirm the connections

    We help align ground transfers, the flight, the escort’s itinerary and the agreed handover points, including any airport access needs.

  4. Coordinate the onward handover

    We share confirmed arrangements with the referring and receiving contacts and relay changes to the teams responsible for each stage.

Countries covered

We accept medical evacuation and escort enquiries across the countries in our hospital network. The route, clinical approvals, operator requirements and crew availability determine what is possible for each case.

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Frequently asked questions

Who decides whether a patient can travel?

The treating clinicians advise on suitability for travel. The airline or transport operator checks the arrangement against its own approvals and requirements.

Can you coordinate the ambulance and airport handover?

Yes. We can check ground transport and airport arrangements as part of planning the journey.

Do all evacuations use the same kind of aircraft?

The choice depends on the medical requirements, route, airport access and provider availability. We check options with the relevant teams.

Can my insurer contact you directly?

Yes. Ask your insurer or assistance provider to share its case reference, contact details and proposed route with our team.

Contact our assistance team

Share your location, the type of support you need and your timeframe.

Send an enquiry