Hospital coverage assistance
Guidance through hospital admission, insurance coverage and guarantees of payment.
Medical and travel assistance
Our services
From arranging a hospital admission to coordinating a transfer home, our team brings together local providers, travelers and insurers across Southeast Asia.
Explore assistance services
Find the support you need
Translation and medical documents
Clear communication across languages, with help obtaining the medical documents you need.
Ambulance transport
Ground ambulance transfers planned around the patient, the route and the receiving team.
Tarmac access
Airport ground coordination for a planned handover between an aircraft and a road team.
Car transport
Comfortable transport for medical appointments, hospital visits, airport transfers and onward travel.
Evacuation with medical escort
Medical evacuation coordination with a qualified escort and planned support throughout the journey.
Concierge and travel assistance
Local coordination for last-minute bookings, travel changes and special requests.
Discuss an assistance request
Tell us your location, the support you need and the timing. Our team can check local arrangements and help you decide the next step.
Contact our assistance team