A medical transfer begins with a conversation between the teams involved in the patient’s care. The treating team identifies the support the patient needs on the journey. The receiving team confirms when it can take over care.
A coordinator uses that information to plan the route, check provider availability and confirm the timing. For a ground transfer, the crew, equipment, traffic and handover arrangements all shape the plan. An airport transfer may also involve the airline or ground handler.
Have the pickup and destination, requested timing and insurer or case reference ready when you call. The coordinator will arrange a secure way for the clinical teams to share information.
The assistance team can talk through ambulance, car transport and escort options once it understands the route and the support needed.
Contact our assistance team